WAVEZING
PRIVACY POLICY
Complete Draft • 23 Sections
Last Updated: 17 October 2026
Effective From: 17 October 2026
Version: 1.0
Working draft for review. Before publication, verify that this policy matches Wavezing's actual website tools, data practices, legal entity details, and applicable legal requirements.
1. About Wavezing
Wavezing ("we", "our", or "us") is an IT and digital services provider offering website design and development, software development, mobile application development, graphic design, web hosting, digital marketing, search engine optimisation (SEO), social media management, and other related services.
This Privacy Policy explains how Wavezing collects, uses, stores, processes, and shares personal information when you visit our website, contact us, request a quotation, purchase our services, or otherwise interact with us.
This policy applies to individual customers, business owners, vendors, company representatives, agencies, and other individuals who interact with Wavezing through our website or business operations.
We aim to handle personal information responsibly and in accordance with applicable Indian data protection and privacy laws.
By using our website or services, you acknowledge that you have been provided access to this Privacy Policy.
Where consent is legally required for a particular processing activity, we will seek that consent separately and in the manner required by applicable law.
2. Information We Collect
The information we collect depends on how you interact with Wavezing and which services you use.
Personal and Contact Information
Full name; email address; mobile number and other contact details; business address or billing address; company name, designation, and professional contact information.
Enquiry and Communication Information
Information submitted through contact forms; messages and enquiries sent by email or other communication channels; project requirements, service preferences, and quotation requests; feedback, complaints, and support requests.
Business and Project Information
Project descriptions and technical requirements; website content, branding materials, images, and documents supplied by clients; business information required to deliver the requested services; project approvals, correspondence, and delivery records.
Transaction Information
Service purchased; invoice and payment references; billing details and transaction status; refund requests and related records.
Technical Information
IP address; browser type and version; device and operating system information; website pages visited and interaction data; approximate location inferred from technical information, where available and permitted.
We aim to collect only information that is reasonably necessary for the relevant business purpose.
We do not intentionally request sensitive personal information unless it is necessary for a specific service and its collection is lawful. Where such information is involved, additional safeguards may be required.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through server logs, analytics tools, cookies, and similar technologies, depending on the website configuration.
This information may include IP address and technical identifiers; browser and device information; pages visited and time spent on pages; referring website or traffic source; date and time of access; website errors and performance information; and interactions with website features.
We use this information, where applicable, to maintain website functionality, monitor performance, diagnose errors, understand visitor behaviour, and protect our website against suspicious or unauthorised activity.
The exact information collected will depend on the technologies implemented on our website.
4. How We Collect Information
Wavezing may collect information through the following methods:
Directly From You: When you contact us, submit an enquiry, request a quotation, purchase a service, provide project materials, or communicate with our team.
Through Our Website: When you interact with contact forms, service pages, enquiry forms, or other website features.
Through Business Communications: When you communicate with us through email, telephone, messaging platforms, meetings, or other business communication channels.
Through Payment Providers: When you make a payment, payment-related information may be provided to us by the relevant payment gateway or financial service provider.
Automatically Through Technology: When you visit our website, technical information may be collected through server logs, cookies, analytics services, or similar technologies.
From Third Parties: Where necessary and lawful, we may receive relevant business or technical information from service providers, business partners, or authorised representatives.
We will handle information received from third parties in accordance with applicable law and the purposes for which the information was provided.
5. How We Use Your Information
Wavezing may use personal information for the following purposes:
• Responding to enquiries and requests for quotations.
• Understanding your requirements and preparing proposals.
• Providing website development, software development, design, hosting, and digital marketing services.
• Communicating project updates, approvals, and delivery information.
• Managing invoices, payments, refunds, and accounting records.
• Providing customer support and addressing complaints.
• Maintaining and improving our website and services.
• Diagnosing technical problems and preventing fraud or unauthorised activity.
• Maintaining business records and fulfilling contractual obligations.
• Sending service-related notifications.
• Sending promotional communications where permitted by law and, where required, with your consent.
• Complying with applicable legal, regulatory, tax, and accounting requirements.
• Establishing, exercising, or defending legal claims where necessary.
We will not intentionally use personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.
Where consent is the required basis for processing, we will obtain consent in the manner prescribed by applicable law.
6. Communication and Enquiries
When you contact Wavezing, we may use your contact information to respond to your enquiry, discuss your requirements, provide quotations, schedule meetings, and communicate about our services.
We may retain relevant correspondence to maintain business records, manage ongoing projects, resolve disputes, and improve customer support.
If you become a client, we may send service-related communications concerning payments, project milestones, approvals, delivery, maintenance, or other matters relevant to your engagement.
We may also send promotional messages about our services where permitted by applicable law.
You may request that we stop sending promotional communications through the relevant unsubscribe option or by contacting us.
Opting out of promotional messages will not necessarily stop essential service-related communications, invoices, security notices, or other communications necessary to provide a service or comply with legal obligations.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, improve performance, and understand visitor interactions.
Essential Cookies: These may be necessary for basic website functionality, security, and other essential operations.
Preference Cookies: These may remember settings or preferences to improve your browsing experience.
Analytics Cookies: These may help us understand website traffic, visitor behaviour, and website performance.
Advertising Cookies: If implemented, these may be used by us or relevant advertising partners to measure advertising effectiveness or support targeted advertising.
The actual cookies used on our website will depend on the technologies installed and configured.
Where consent is required, non-essential cookies and similar technologies will be activated only after the appropriate consent has been obtained.
You may be able to manage cookies through your browser settings or any cookie preference tool provided on our website. Disabling certain cookies may affect some website features.
For additional information, please refer to our cookie notice or cookie settings, if available.
8. Analytics, Advertising, and Tracking Technologies
Wavezing may use website analytics, advertising measurement, and similar technologies to understand how visitors interact with our website and to improve our services.
Depending on our actual configuration, these technologies may include services such as Google Analytics, Google Ads, Meta Pixel, or comparable tools.
These services may collect information such as website visits and page interactions; device and browser information; referring sources; advertising campaign interactions; and technical identifiers and cookie information.
The information collected and the purposes of processing will depend on the relevant service and its configuration.
Where third-party tools process personal information on our behalf or for their own purposes, the applicable privacy terms and legal requirements will govern those activities.
We will obtain consent where required for analytics, advertising cookies, or other tracking technologies.
The mention of any analytics or advertising provider does not mean that Wavezing currently uses that provider. The final published policy must reflect the tools actually installed on our website.
9. Third-Party Services
Wavezing may rely on third-party providers to operate its website and deliver its services.
Depending on our business requirements, these providers may include website hosting and cloud infrastructure providers; domain registrars and DNS providers; payment gateways and financial service providers; email delivery and communication services; SMS and messaging service providers; website analytics and advertising platforms; software, API, and integration providers; project management and customer support tools; and licensed software, themes, plugins, and other technical services.
Information may be shared with these providers when reasonably necessary to deliver a requested service, process a transaction, maintain our website, provide technical support, or fulfil another disclosed purpose.
Where required, we will use appropriate contractual, organisational, and technical measures to protect personal information.
Third-party providers may have their own privacy policies and terms. Their independent processing activities are governed by their applicable terms and legal obligations.
We do not claim responsibility for every independent processing activity carried out by a third-party provider, but this does not exclude any responsibility imposed on Wavezing by applicable law.
10. Payment Information
Wavezing may accept payments for its services through supported payment methods and third-party payment providers.
When you make a payment, we may receive information such as transaction reference; payment amount; payment date and status; invoice and billing information; refund or chargeback status; and other transaction information required for accounting or verification.
Where payments are processed through a third-party payment gateway, your payment details may be collected and processed directly by that provider.
We do not intend to store complete payment card details or sensitive authentication credentials on our own systems unless a specific arrangement lawfully requires it and appropriate safeguards are in place.
Payment providers may process information under their own privacy policies, security standards, and legal obligations.
We may retain relevant transaction and invoice records for accounting, taxation, fraud prevention, dispute resolution, and other lawful purposes.
11. How We Share Your Information
Wavezing does not intend to sell personal information as a commercial data product.
We may disclose personal information in the following circumstances:
Service Providers: To hosting companies, payment processors, communication platforms, analytics providers, and other service providers where necessary for business operations.
Project Delivery: To authorised team members, contractors, or technical partners who need relevant information to deliver the requested service.
Client-Authorised Sharing: When you instruct us to share information with a designated person, organisation, or service provider.
Legal Obligations: Where disclosure is required by law, a valid legal process, a competent authority, or another applicable legal obligation.
Protection of Rights: Where disclosure is reasonably necessary to investigate fraud, address security incidents, enforce an agreement, or establish, exercise, or defend legal claims.
Business Transactions: If Wavezing undergoes a merger, restructuring, acquisition, or transfer of business assets, relevant information may be transferred subject to applicable law and appropriate safeguards.
We will limit disclosures to information reasonably necessary for the relevant purpose.
Where consent or another legal requirement applies to sharing personal information, we will comply with that requirement.
12. Business and Project Information
Clients may provide Wavezing with business documents, website credentials, source materials, brand assets, customer information, project files, or other confidential information during a project.
We use such information only as reasonably necessary to provide the agreed services, maintain project records, provide support, or fulfil applicable legal obligations.
Clients should avoid sending unnecessary personal information or sensitive information that is not required for the project.
Where a project requires Wavezing to process personal information on behalf of a client, the parties may need a separate data-processing agreement or other written terms defining their respective responsibilities.
The client remains responsible for ensuring that it has the necessary rights and lawful authority to provide information and materials to Wavezing.
Wavezing will apply appropriate safeguards to protect project information in accordance with its contractual obligations and applicable law.
Confidential business information will also be handled in accordance with any applicable confidentiality agreement.
13. Data Security
Wavezing aims to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
Depending on the nature of the information and the systems used, security measures may include access controls and restricted permissions; secure communication protocols where supported; password protection and account security; software updates and security monitoring; backup and recovery procedures; reasonable safeguards for stored information; and appropriate controls for authorised personnel and service providers.
The specific measures implemented will depend on the systems, services, and risks involved.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. However, we aim to maintain appropriate security safeguards and address identified risks.
If a personal data breach occurs, Wavezing will assess the incident and take the notifications, remedial actions, and other measures required by applicable law.
Clients are also responsible for protecting their own login credentials, devices, and accounts and for promptly informing us of suspected unauthorised access affecting our services.
14. Data Retention
Wavezing retains personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.
Retention periods may depend on the nature of the service provided; the duration of a client relationship; project completion and support requirements; accounting, taxation, and recordkeeping obligations; dispute resolution and legal claims; security and fraud-prevention requirements; and applicable legal retention periods.
When information is no longer required, we will take reasonable steps to delete it, anonymise it, or otherwise dispose of it securely, subject to applicable legal requirements and legitimate retention needs.
Some information may remain in backups or archived systems for a limited period before being removed through the relevant deletion process.
The actual retention period may vary depending on the type of record and applicable obligations.
15. Your Privacy Rights
Depending on applicable law and the circumstances of processing, you may have rights concerning your personal information.
These may include the right to request information about personal data processed by us; request correction of inaccurate or incomplete information; request updating of personal information where appropriate; request erasure of personal information where legally applicable; withdraw consent where processing is based on consent; raise concerns or submit a complaint about our handling of personal information; and exercise other rights available under applicable data protection laws.
These rights may be subject to lawful exceptions, retention requirements, identity verification, and other conditions prescribed by applicable law.
To submit a privacy-related request, contact us using the details provided in this policy.
We may request reasonable information to verify your identity before acting on a request. We will respond within the time limits required by applicable law.
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. It may also affect our ability to provide certain services where the information is necessary for those services.
Where a request cannot be fulfilled in full, we will handle it in accordance with applicable legal requirements.
16. Children's Privacy
Wavezing's services are primarily intended for businesses, professionals, and individuals seeking IT or digital services.
Our website is not intentionally designed to collect personal information from children for unrelated commercial purposes.
Where applicable law requires verifiable parental consent or other safeguards before processing a child's personal data, we will follow the relevant requirements.
We do not knowingly seek to collect children's personal information beyond what is lawfully necessary for a specific service.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the matter and take appropriate action in accordance with applicable law.
This section does not remove any rights or protections available to children under Indian law.
17. External Links
Our website may contain links to third-party websites, platforms, applications, or services.
These external services may operate independently and may have their own privacy policies, cookie practices, and terms of use.
Wavezing does not control every aspect of the privacy or security practices of external websites.
We encourage users to review the relevant privacy policies before submitting personal information to third-party services.
The inclusion of an external link does not necessarily mean that Wavezing endorses the third party or accepts responsibility for its independent data-processing practices.
18. Data Transfers and Service Providers
Wavezing may use service providers whose infrastructure or operations are located in different jurisdictions.
Where this results in personal information being transferred outside India, we will comply with applicable Indian data protection requirements and any relevant restrictions, directions, or safeguards governing such transfers.
We will take reasonable steps to ensure that service providers handling information on our behalf are subject to appropriate contractual or other safeguards where required.
Information may also be processed or stored in India through our own systems or service providers.
The actual location of data processing depends on the hosting, communication, payment, analytics, and other services used for the relevant activity.
We will not represent that all data remains within India unless our actual technical arrangements support that statement.
19. Legal and Regulatory Disclosure
Wavezing may process or disclose personal information where required or permitted by applicable law.
This may include circumstances involving valid legal orders or lawful requests from competent authorities; compliance with tax, accounting, and regulatory obligations; investigation of suspected fraud or unlawful activity; protection of the rights, property, or security of Wavezing, its clients, or others; and establishment, exercise, or defence of legal claims.
Where legally permitted and appropriate, we will limit disclosure to the information reasonably necessary to fulfil the relevant obligation or purpose.
Nothing in this section authorises disclosure that is otherwise prohibited by applicable law.
20. Changes to This Privacy Policy
Wavezing may update this Privacy Policy to reflect changes in its services, website technologies, business practices, or applicable laws.
When we make changes, we will update the Last Updated date and may assign a new version number to help identify the revised policy.
For significant changes, we may provide additional notice through our website, email, or another appropriate communication channel where required by law.
Where a change requires fresh consent or another legal step, we will follow the applicable requirements.
Unless required by law or otherwise validly agreed, an update to this policy will not automatically alter the terms of an existing contract.
We encourage users to review this page periodically to understand how their personal information is handled.
21. Contact and Privacy Complaints
If you have questions about this Privacy Policy, wish to exercise a privacy right, or want to raise a concern about the handling of personal information, you may contact Wavezing using the details provided below.
Please include sufficient information to help us understand and review your request.
We may ask for additional information where reasonably necessary to verify your identity or clarify your concern.
We aim to handle privacy-related requests and complaints responsibly and within the applicable legal timelines.
Where the law requires a designated grievance contact, Data Protection Officer, or another specific contact mechanism, the relevant details and process will be published as required.
Nothing in this section limits your right to approach a competent authority or exercise another remedy available under applicable law.
22. Consent
Wavezing will seek consent where consent is required under applicable law for collecting or processing personal information.
Where required, consent will be obtained through an appropriate method that clearly identifies the relevant purpose of processing.
Depending on the activity, consent may be requested through website forms, cookie preference tools, electronic communications, or another lawful mechanism.
Where processing is based on consent, you may withdraw that consent through the applicable mechanism or by contacting us.
Withdrawing consent may affect our ability to provide a service or complete an activity that depends on the relevant information.
We will explain the relevant consequences where required and handle withdrawal requests in accordance with applicable law.
Merely visiting our website does not automatically mean that you have consented to every possible form of data processing, advertising, or tracking.
23. Contact Details and Policy Information
For privacy-related questions, requests, or complaints, contact:
Wavezing – IT & Digital Services
Email: contact@wavezing.com
Website: https://www.wavezing.com
Last Updated: 17 October 2026
Effective From: 17 October 2026
Version: 1.0
Please use the email address above for privacy-related enquiries and include enough information to help us identify the relevant request.
If applicable law requires additional details about a designated privacy or grievance contact, those details will be published here after the relevant arrangement has been established.